AloAmer.ae — Privacy Policy
Last Updated: 31/10/2025
AloAmer.ae (“AloAmer”, “we”, “us”, or “our”) is committed to protecting your personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and related UAE regulations. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.
________________________________________1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, Contact Number, Email Address, Emirates ID (if required), and payment details and any other information requiered the services you request.
- Usage Data: IP address, browser type, device information, and pages visited.
- Service Information: Requests, communications, and feedback exchanged between Users and Service Providers.
2. How We Use Your Information
We use your data to:
- Facilitate connections between Users and Service Providers.
- Process payments and service fees.
- Improve Platform performance and customer experience.
- Comply with UAE legal and regulatory obligations.
- Communicate updates, offers, or support information.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share limited data with:
- Verified Service Providers (only as needed to perform requested services).
- Payment processors and technical partners.
- UAE government authorities if required by law or court order.
Each Service Provider is independently responsible for protecting any data shared with them under UAE PDPL rules.
________________________________________4. Data Retention
We retain your data only as long as necessary to fulfill service requests and comply with UAE legal obligations. Data no longer required will be securely deleted.
________________________________________5. Security Measures
We implement industry-standard technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or alteration.
________________________________________6. Your Rights
Under UAE law, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Request information about how your data is handled.
To exercise these rights, contact: support@aloamer.ae
________________________________________7. Cookies and Tracking
Our Platform uses cookies and analytics tools to enhance user experience. You can manage or disable cookies via your browser settings.
________________________________________8. Third-Party Links
Our Platform may contain links to external websites. AloAmer is not responsible for the privacy practices or content of such sites.
________________________________________9. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be published on our website with an updated “Last Updated” date.
________________________________________10. Contact Us
If you have any questions regarding this Privacy Policy or data handling, please contact:
support@aloamer.ae
Business Village, Deira, Dubai, United Arab Emirates